Privacy Policy

Here at Ancora Equestrian we are dedicated to protecting the security and privacy of our customers and website users. All the data we receive and maintain will be held securely and be dealt with lawfully in regards to the 'Data Protection Act 1998' (UK). 

1. Personal Information

When you become a member of our website or purchase a product (as a member/guest), as part of the buying and selling procedure, Ancora Equestrian receives, collects and stores any information you enter on our website or provide to us in any other way: such as your name, postal address, date of birth, login: email & passwords. In addition, we automatically collect your Internet protocol (IP) address used to connect your computer to the Internet for connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedbacks, product reviews, recommendations, and personal profiles. With your consent, we will send you updates on new products and deals.

If you don’t want us to process your data anymore or would like to access, correct, amend or delete , please contact us at email@ancoraequestrian.co.uk

2. How we collect Information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. We can attain this information when you register, buy a product, sign up to newsletters or sending us a message through a contact form. We assume  that we have your consent to the collection of your personal information and that it will be used for the specific reasons stated above only.

3. How we store Information

Our company is hosted on the Wix.com platform. They provide us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers

4. Communications 

We may contact you to notify you regarding your account: to troubleshoot problems with your account; to resolve a dispute; to collect fees or monies owed; to poll your opinions through surveys or questionnaires; to send updates about our company; or as otherwise necessary to contact you to enforce our User Agreement; applicable national laws; and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

5. Cookies

We may use cookies when you visit our site. 

Here's how and why we use them.

* Site performance cookies - these cookies allow you to navigate the site and use our features such as 'Add to Bag'.

* Site data cookies - these cookies allow us to analyse and measure how our customers use the site, to improve its functionality and our customers shopping experience.

* Customer Preference cookies - when you are browsing or shopping on Ancora Equestrian, these cookies will remember your preferences such as your location, currency or language. This is to make our customers experience as easy and personal as we can.

* Advertising cookies - these cookies are used to deliver ads relevant to our customers. It also helps to limit the number of times our customer see our adds and to help us measure the effectiveness of our marketing.

6. Ability to update Our Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

  • Facebook
  • Instagram

© 2020 by Ancora Equestrian